ResWare file is not linking

Did you mark CertifID as a Partner?

If you are getting an error message that the ResWare file cannot be linked in CertifID, the most common issue is that CertifID is not marked as a "Partner" in the ResWare file. 

Double-check in ResWare that CertifID is added as a Partner. Once the file is set up properly, you should be able to link the file, see all individuals associated with the file, and ensure the final status PDF is uploaded correctly.