How do I find a previously sent request?

Searching for a previous request can be done on the CertifID dashboard.

**NOTE: This article is specific to the newest version of CertifID. If your account is not on the updated version you may not have access to these features.***


 

In order to find a previous request, go to the CertifID Dashboard. At the top right corner of the screen, use the Search Bar. You will be able to search for previous requests by typing in any information about the request:

  • Recipient name

  • Recipient email

  • File Number

  • Original Sender

  • And more!

 

 

For any additional information, please contact your Customer Success Manager or reach us at support@certifid.com.