Group 65
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Buyers & Sellers
Buyers & Sellers
Answers to common questions from buyers and sellers
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7 articles in this collection
Written by
Bill Hook,
Andrew Trejo,
Katie Stewart
and 1 other
How to Send a Wire
A quick walkthrough on how sending a wire works
Written by
Andrew Trejo
Updated over a week ago
Having a problem with the Code?
Check out these suggestions for troubleshooting issues with the 2fa code
Written by
Katie Stewart
Updated over a week ago
Responding to CertifID Requests
I received an email from CertifID, what now?
CertifID is a secure way for your title company to communicate wiring information, for buyers and sellers.
Written by
Katie Stewart
Updated over a week ago
I do not see a CertifID e-mail in my inbox
Check spam, ask the sender.
Written by
Bill Hook
Updated over a week ago
What if my phone number is wrong?
If you are trying to receive the 2fa code and you think your phone number is wrong, reach out to your title company.
Written by
Nicole
Updated over a week ago
What if I don’t want to fill out my personal information?
Personal Information is something we take very seriously.
Written by
Bill Hook
Updated over a week ago
It says "Your identity cannot be verified" - what should I do?
If your identity cannot be verified, there is always a reason.
Written by
Bill Hook
Updated over a week ago