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Buyers & Sellers

Buyers & Sellers

Answers to common questions from buyers and sellers

Bill Hook avatar Andrew Trejo avatar Katie Stewart avatar +1
7 articles in this collection
Written by Bill Hook, Andrew Trejo, Katie Stewart and 1 other

How to Send a Wire

A quick walkthrough on how sending a wire works
Andrew Trejo avatar
Written by Andrew Trejo
Updated over a week ago

Having a problem with the Code?

Check out these suggestions for troubleshooting issues with the 2fa code
Katie Stewart avatar
Written by Katie Stewart
Updated over a week ago
Responding to CertifID Requests

I received an email from CertifID, what now?

CertifID is a secure way for your title company to communicate wiring information, for buyers and sellers.
Katie Stewart avatar
Written by Katie Stewart
Updated over a week ago

I do not see a CertifID e-mail in my inbox

Check spam, ask the sender.
Bill Hook avatar
Written by Bill Hook
Updated over a week ago

What if my phone number is wrong?

If you are trying to receive the 2fa code and you think your phone number is wrong, reach out to your title company.
Nicole avatar
Written by Nicole
Updated over a week ago

What if I don’t want to fill out my personal information?

Personal Information is something we take very seriously.
Bill Hook avatar
Written by Bill Hook
Updated over a week ago

It says "Your identity cannot be verified" - what should I do?

If your identity cannot be verified, there is always a reason.
Bill Hook avatar
Written by Bill Hook
Updated over a week ago
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