Once a request is sent, the recipient has 30 days to respond.
After 30 days the link in their email will expire and you will need to send a new request.
If the recipient does respond to the CertifID request you will have access to those details for 90 days. After 90 days the request is archived. You will not have immediate access to the information, but if necessary you can reach out to CertifID and we can help you gain access to the details of that request.